Privacy Policy

Effective Date: April 13, 2025

This Privacy Policy describes how WebsAlert ("we," "us," or "our") collects, uses, and shares information about you when you use our website monitoring service located at WebsAlert.com (the "Service"). Your privacy is important to us.

1. Information We Collect

We collect the following types of information:

• Account Information: When you register, we collect your email address and a securely hashed password.
• Contact Information (Optional): If you choose to enable SMS alerts, we collect your phone number in E.164 format. Providing your phone number is optional.
• Monitoring Information: We collect the URLs you provide for us to monitor.
• Payment Information: When you subscribe to a paid plan, you are redirected to PayPal. We receive confirmation of your subscription status, subscription ID, and related transaction information from PayPal to manage your account access. We do not directly collect or store your credit card number or PayPal login credentials.
• Usage Information: Like most websites, we may collect basic information automatically, such as your IP address, browser type, and timestamps of actions taken, primarily for security, service operation, and analytics.
• Cookies: We use necessary cookies to manage your login session and ensure the basic functionality of the Service.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the WebsAlert Service.
• Create and manage your user account.
• Monitor the URLs you provide.
• Send you service alerts via email (and SMS, if you opt-in and provide a phone number).
• Process and manage your subscription status via PayPal.
• Communicate with you regarding your account or service updates.
• Improve the Service and ensure its security.

3. How We Share Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

• Service Providers:
  • With PayPal to process subscription payments.
  • With Vonage (or a similar SMS provider) to send SMS alerts only if you provide your phone number and enable SMS notifications.
  • With hosting providers and other essential technical service providers who help us operate the Service.
• Legal Requirements: If required by law, subpoena, or other legal process, or if we have a good faith belief that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

4. SMS/Text Messaging and Mobile Information

When you provide your phone number and opt-in to receive SMS notifications from WebsAlert, you agree to the following:

• Purpose: We will use your mobile phone number solely to send you website downtime notifications, uptime alerts, and service status updates related to the websites you monitor.
• No Third-Party Sharing: We will not share, sell, rent, or disclose your mobile phone number or any mobile information to third parties or affiliates for marketing or promotional purposes.
• Opt-In Data Protection: All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.
• CTIA Compliance: We strictly adhere to the Messaging Principles and Best Practices as mandated by the CTIA (Cellular Telecommunications Industry Association) and mobile carriers.
• Opt-Out: You may opt out of SMS notifications at any time by replying STOP to any message or by updating your preferences in your account profile.

For complete SMS terms and conditions, please see our SMS Terms and Conditions page.

5. Data Security

We implement reasonable security measures (including password hashing) to protect your information. However, no internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights regarding your personal information, such as the right to access, correct, or delete your data. Please contact us if you wish to inquire about your information. We will respond to requests in accordance with applicable laws. Note that we may need to retain certain information for legal or administrative purposes (e.g., transaction records).

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@websalert.com or use our Contact Page.